Contacts

Contacts

  1. Contacts allow you to view all the contact groups, both default and the ones created by you manually. You can view the name of the contact group and the total number of customers in a particular group.
     
  2. To view the details of people under a contact group, click “view” of that contact group. You can see the name, number, date of birth, anniversary date, and the number of subscriptions taken.

    Subscriptions comprise Instant Customer Engagement and Invite Friends.
     
  3. You can also import your contacts by clicking on “Import Contacts”. Download the Excel sheet provided and fill in the details of the contacts that you want to import. Once done, you give that contact group a name and upload it.
     
  4. Additionally, you can also export the contact details of your customers in an Excel sheet by clicking on “Export Contacts”.