Refund Policy

Welcome to the MouthPublicity.io (the "Site") provided to you by LOGIC INNOVATES Pvt Ltd. (which will be referred to herein as either MouthPublicity.io”, “we”, “us” or “our”). The Site and any related services were created by us to provide you with a much easier way to create offers and increase business reach.

We built Mouthpublicity.io to help business owners with instant promotion of their business and services and to provide a platform where business owners can directly interact with their valued customers and keep them updated about new offers & deals that are under their domain. Mouthpublicity.io is a step up from your usual business promotion and advertising as it helps you promote your business/services directly by your customers. Real-time reviews from customers ensure the authenticity of your business and service and this helps you to upscale your business.

With our timely updates, we ensure that MouthPublicity.io keeps working seamlessly and we try our best to introduce and implement new features to curate a better overall experience.

With MouthPublicity.io, we aspire to be the best when it comes to managing promotional campaigns and activities, increasing business reach, and improving customer interaction for a seamless customer experience. MouthPublicity.io enables you to always stay in surplus with your advertisement and marketing costs.

Before You Go

We understand and respect your decision to look for a different marketing solution however, if there is anything that we can help you out with to resolve your concerns, we are always available to help you with it.

With MouthPublicity.io you have the power to upscale your business and sales right at your fingertips.

1. Timeframe for Refund Requests:

   You agree to pay for the services that you use on MouthPublicity.io. Once you upgrade to the MouthPublicity.io Pro version, you can only request a refund within the first 30 days from the date of recharge.

2. Refund Method:

   To request a refund, we request you to get in touch with our support team at care@mouthpublicity.io Upon receiving your request, our team will assist you with the remaining steps, and provided that the customer meets all refund conditions, the refund will be initiated from our end.

3. Product return requirements:

   The refund will be calculated on a pro-rata basis that is, only the balance available at the time of requesting a refund.

4. Non-Refundable:

   Once the 30-day time frame has passed, you will not be eligible to request a refund. It is important to note that only your first recharge is refundable. Every recharge done after the end of your first recharge will be non-refundable. The pro features that you use under MouthPublicity.io are chargeable and non-refundable.

5. Recharging:

   You will automatically roll back to the free version of MouthPublicity.io after your recharge/wallet balance becomes insufficient. You cannot access any of our Pro features until your next recharge. If you want to recharge you can recharge directly using the “Recharge now” option from the dashboard of your MouthPublicity.io account.

6. Documentation regarding Refund:

   In case you are eligible for a refund based on the above policies, you need to send us a valid invoice concerning that specific MouthPublicity.io account to validate your payment status. After the successful evaluation of your invoice by our team, the refund request will be processed further.

7. Changes To Policies:

   Mouthpublicity.io reserves the right to update the pricing quoted to business owners and make changes to our refund policies or business policies. We also reserve the right to revise the tariff for our pro features and services based on our requirements.

8. Refund settlement Timeframe:

   Once the refund is initiated from our end, it may take upto 7 Business days to reflect on the users account.

9. Communication Channels:

   Feel free to reach out to us at care@mouthpublicity.io or give us a call at +91 788 788 2244 in case of refund requests or for any queries and concerns.